Since its foundation, SINAPAK has identified certain fundamental principles that to this day define precise references all members of the company are expected to believe in and represent the foundations on which all our choices and behaviours must be based. The values we believe in constitute our ethical, cultural and professional patrimony, guiding us on a daily basis and representing our identity in the surrounding world:
Customers in the spotlight
The customer is our main focus of attention. A customer’s goal becomes our goal. SINAPAK’s attention to its customers is one of the cornerstones of SINAPAK’s culture and social responsibility. SINAPAK expresses this central role held by its customers through careful attention to product quality, privacy protection and focus on customer satisfaction and loyalty development.
Sustainable Development
As a chemical company, we take every care to ensure that the choices we make today are always aimed at complete sustainability for the future. We are attentive to the environmental impact of all our processes and we promote the use of renewable energy systems.
For SINAPAK the concept of sustainable development is represented by these guidelines:
- any human intervention must be limited to within the carrying capacities of natural systems, preserving their vitality and resilience;
- technological progress in the production of goods and in services must be aimed at increasing efficiency rather than at increasing the flow of energy and raw materials;
- the levels of non-renewable resource usage must not exceed regenerative capacities;
- waste and residue emissions (solid, liquid or gas) must not exceed the assimilative capacity of natural systems.
Quality
Our goal is total quality. The better our quality, the better our customers’ products. We act according to the motto “you can always do better”. We believe that full customer satisfaction can be achieved by reaching the highest quality standards. SINAPAK has always operated following the standards defined by UNI EN ISO 9001-2008 certification.
Safety
SINAPAK considers the protection and safeguarding of the health of workers, the population and the environment an essential part of its business. We are therefore committed to pursuing safety both inside (production cycles, processing, handling and storage of hazardous substances) and outside the company. Each process is always carried out in compliance with the regulations in force both in terms of work safety and ecological and environmental protection. Our industrial site has all the necessary authorisations to operate as issued by the relative competent bodies.
Reliability
We are a historical family business and a reliable business partner. We cooperate with our customers and suppliers in a fair manner to support our common interests. We know how to recognise the value of people within the company and we establish a relationship with them based on communication and trust.