Quality

Quality Policy

The Company philosophy is based on achieving total customer satisfaction by ensuring our products meet their needs in full. In carrying out their daily activities, all employees and collaborators strive constantly to improve processes and obtain products of increasingly better quality. This goal can only be achieved with meticulous organisation of the work: everyone, at every company level, must be committed to performing their duties to the very best of their abilities.

Our programmes and goals:

  • Improved knowledge on production systems so we can offer customers an increasingly updated service; improved organisation of the warehouse to ensure greater functionality in the storage of materials and more effective use;
  • Increased market presence in those sectors where we already operate (BIOCIDES, AGROCHEMICALS, FERTILIZERS) with particular reference to the solid and liquid fertilizers sector, also turning our attention to foreign markets;
  • Launch of productions in new sectors, in particular for products in the “Laundry Care” category in order to further diversify productions to make them more dynamic and flexible;
  • Increased profitability of our production processes;
  • Introduction of new packaging techniques aimed at offering our customers and end users a lower environmental impact linked to packaging disposal: in fact, we intend to try to offer eco-compatible packaging methods that are more attentive to environmental pollution issues;
  • Promotion of constant investments in our equipment, in particular with regard to the IT instrumentation in our Quality Control Lab aimed at technological innovation and at safety and the environment, which we believe are essential to carrying out production activities in the best possible way;
  • Improved understanding, through active participation in training courses, on the new provisions set out in the REACH Regulation – the single integrated system for the Registration, Evaluation, Authorisation and Restriction of Chemicals – which aims to strengthen the protection of human health and the environment against the harmful effects of chemicals while at the same time improving the competitiveness and innovation capacity of the European chemical industry.
  • Updating of company information and competences regarding the new Regulation on biocides (BPR, Regulation (EU) 528/2012) which concerns the placing on the market and use of biocidal products, which are used to protect humans against harmful organisms by the action of the active substances contained in the biocidal product.
  • Ability to offer our customers a consultancy and support service on the different packaging and mixing options;
  • Improved relationships with our customers, setting up clear and direct communications that allow us to clearly understand both the expectations and needs of customers and to draw up complete and targeted estimates.